Contact
Let’s talk payments.
Tell us what you are working on, or choose the right route for account support. Keep private account and identity information out of this form.
Online enquiries are not enabled yet. Please use the email or phone details below.
How we can help
Get to the right conversation.
Use the topics below to frame your enquiry, then contact our team by email or phone.
Business enquiries
Discuss collections, customer experiences and everyday payment workflows.
Select businessAccount support
For access questions and account assistance. Never include a PIN, password or one-time code.
Select account supportPartnerships
Explore programmes, institutions and potential merchant enablement collaborations.
Select partnershipsTell us about your requirements
Start with the challenge, not the jargon.
A clear brief makes a better conversation. Describe who you serve, how payments work today and what you want to improve.
Existing contact details
Reconfirm before publication
hello@imali.digital
+27 10 599-0301
16 Baker Street
Rosebank
Taken from the existing site; current routing and office details remain to be confirmed. Login and Get Started open the separate payments website. WordPress does not authenticate payment accounts or provide single sign-on.
Keep sensitive information out.
Do not enter passwords, card details, identity documents or private customer information. Contact our team using the details below.
A useful first conversation
From the challenge to a considered next step.
Your brief gives the team the context to assess the requirement and identify the right questions.
01 / Context
Understand your business
Start with your customers, current process and the outcome you want.
02 / Fit
Review the requirement
Identify the technical, provider and commercial questions that need answers.
03 / Direction
Agree what comes next
Define an appropriate next step without assuming a product or integration is available.
Quick answers
Before you get in touch.
What information is useful for a business enquiry?
Your business type, current payment process, the main challenge and any platform or reporting requirements. Keep the first description high-level and avoid sensitive information.
Can I ask about integrations or institutional partnerships?
Yes. Choose an integration or partnership enquiry and describe the requirement. Technical and commercial fit are reviewed before any commitment.
How can I send an enquiry?
Email hello@imali.digital or call +27 10 599 0301. The online form remains disabled until delivery, privacy wording and operational ownership have been reviewed.
Where can I understand the pricing approach?
Review the Merchant, Platform and Institutional engagement paths. No fixed tariff or free plan is represented as available.
Explore the pricing approach